
Terms & Conditions
Effective Date: 1st January 2025
Please read these Terms and Conditions carefully before booking any tour or using the services of YKA GARLAND. These terms constitute a legally binding agreement between you and YKAGARLAND INDIA PRIVATE LIMITED.
Table of Contents
Acceptance of Terms
By accessing our website at ykatours.com, making a booking, or using any services provided by YKAGARLAND INDIA PRIVATE LIMITED ("YKA GARLAND", "we", "our", "us"), you agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, please do not use our services or make a booking.
About Us
YKA GARLAND is operated by YKAGARLAND INDIA PRIVATE LIMITED, a registered company in India.
- › Registered Office: Building No. 919, High Road Vepery, Flowers Road, Purasawalkam, Chennai – 600 084, Tamil Nadu, India
- › Phone: +91 90032 19220
- › Email: ykatoursChennai@gmail.com
We are a licensed travel services company offering affordable, India-only local experiences — attraction tickets, guided day trips, and weekend getaways.
Booking & Payment Terms
3.1 Booking Confirmation: A booking is only confirmed once we have received the required deposit amount and sent you a written confirmation. Until then, prices and availability are subject to change.
3.2 Deposit: A minimum deposit of 30% of the total cost is required at the time of booking. The balance must be paid at least 2 days before the experience date. Failure to pay the balance by the due date may result in automatic cancellation.
3.3 Prices: All prices quoted are in Indian Rupees (INR), are kept affordable (under Rs.5,000 per experience), and are subject to availability. Prices include only the items mentioned in the experience details under "Inclusions". Prices are subject to change until the booking is fully confirmed and paid.
3.4 Price Variations: In exceptional circumstances (e.g., fuel surcharge hikes, government tax increases), we reserve the right to revise prices. You will be notified before any such change is applied to your confirmed booking.
Inclusions & Exclusions
Each experience page specifies what is included and excluded. Unless explicitly mentioned, the following are NOT included in any day trip, weekend getaway, or attraction ticket:
- ✕Personal transport to the meeting/pickup point (unless specified)
- ✕Personal expenses (tips, snacks, phone calls)
- ✕Meals not mentioned in the itinerary
- ✕Entrance fees not listed in inclusions
- ✕Any optional activities or add-on experiences
- ✕Personal shopping or souvenir purchases
Traveller Responsibilities
5.1 Documentation: All travellers are solely responsible for ensuring they carry a valid government-issued photo ID for the duration of their experience.
5.2 Health & Fitness: Travellers must ensure they are medically fit for the tour they have booked. For adventure or strenuous tours, you warrant that you are physically capable of participating. We accept no liability for any health issues arising from a pre-existing condition.
5.3 Accuracy of Information: You are responsible for providing accurate personal information at the time of booking. Any errors in names, dates, or other details that result in additional charges will be borne by you.
5.4 Behaviour: Travellers are expected to conduct themselves in a respectful and lawful manner throughout the tour. We reserve the right to remove any traveller from a tour without refund if their behaviour endangers the safety or enjoyment of other travellers or causes damage to property.
Cancellations & Refunds
Cancellation and refund terms are governed by our separate Refund Policy, which is incorporated into these Terms and Conditions by reference. Please review that policy carefully before making a booking.
Itinerary Changes
While we make every effort to operate tours as advertised, we reserve the right to make changes to itineraries when necessary due to:
- ›Force majeure events (natural disasters, extreme weather, pandemics)
- ›Government or local authority restrictions
- ›Safety concerns at specific locations
- ›Operational reasons beyond our control
In such cases, we will substitute alternative arrangements of equal or greater value wherever possible, or provide a proportional refund for any reduction in value, but shall not be liable for any additional compensation.
Limitation of Liability
YKA GARLAND acts as an intermediary arranging local experiences and services provided by third parties (attraction operators, local guides, transport operators, etc.). We are not liable for:
- ✕Any death, personal injury, illness, or loss caused by the negligence of third-party service providers
- ✕Loss or damage to personal belongings
- ✕Delays, cancellations, or changes caused by local transport or venue operators
- ✕Acts of God, war, terrorism, civil unrest, or other events beyond our control
- ✕Indirect or consequential losses arising from changes to experience arrangements
Our total liability to you in connection with any booking shall not exceed the total amount paid by you for that booking.
Safety & Personal Belongings
We strongly recommend that all travellers take reasonable care of their personal belongings and follow the safety guidance of our guides and venue staff throughout each experience. YKA GARLAND shall not be responsible for any loss, theft, or damage to personal items, or for costs arising from a participant's failure to follow safety instructions. If you have any specific safety or accessibility needs, please ask our team for details.
Privacy & Data
We collect personal information (name, contact details, ID proof) solely for the purpose of processing your booking and providing our local experience services. We do not sell or rent your personal data to third parties. Your information may be shared with service providers (attraction operators, local guides, transport operators) strictly as required to fulfil your booking. By using our services, you consent to this use of your data.
Website Use
The content on our website is provided for general information purposes only. While we make every effort to ensure accuracy, we do not warrant that the information is always current, complete, or error-free.
You agree not to use our website for any unlawful purpose, to attempt to gain unauthorised access to our systems, or to transmit harmful or offensive content.
All content, logos, images, and text on our website are the intellectual property of YKAGARLAND INDIA PRIVATE LIMITED and may not be reproduced without prior written consent.
Governing Law & Disputes
These Terms and Conditions are governed by the laws of India. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu. We encourage customers to first attempt resolution through our customer support team before initiating any formal proceedings.
Amendments to These Terms
YKA GARLAND reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on our website. Continued use of our services after any changes constitutes your acceptance of the updated terms. We recommend checking this page periodically.
Questions About These Terms?
If you have any questions about our Terms and Conditions, please reach out to us directly.
Last updated: June 12, 2026 | YKAGARLAND INDIA PRIVATE LIMITED, Chennai
Read Refund Policy →